SHIPPING & RETURNS
SHIPPING & RETURNS
*IN ORDER TO RECEIVE BY 12/24, ORDERS MUST BE PLACED BY: 12/5 for free USPS
12/12 for UPS Overnight*
- Free USPS (5 business days) shipping on domestic orders $200+
- International shipping available to select countries!
- Orders over $200 require signature for delivery.
- Most of our pieces are handmade to order just for you. Please allow 7-14 business days before shipping for your piece to be made. Rush orders or in stock items may ship faster, please email firstname.lastname@example.org for availability.
*EXTENDED HOLIDAY RETURN/EXCHANGE WINDOW: Orders placed after 11/23/22 can be returned or exchanged until 1/2/23.*
- All engraved, custom names, compass charms, sample sale or international orders are final sale.
- 14-Day Returns/Exchanges For Domestic Orders ($10 return shipping fee)
For more detailed information on our shipping & returns policy, click here!
MY BIRTHSTONE CHARM IS GORGEOUS!
I love my new birthstone charm of Alexandrite set in white gold. I'm wearing it on a platinum chain bracelet and it looks gorgeous. I've never seen Alexandrite offered in a white gold setting. I've purchased several items from Starling, and they are all beautiful. They pay attention to detail, their stones and settings are very high quality. I'm very happy with my purchase!
Perfect little charm
I got this to add some color and sparkle to a charm necklace I already owned with two gold charms. This is the perfect little addition.
I LOVE my new turquoise charm! It is dainty and beautiful - can't wait to add more!
Wonderful experience and love the charm!
I purchased this as an addition to a necklace I already owned. It’s a perfect fit and I love the quality and color.
How Your Piece is Made
We are proud to say all of our jewelry is handmade in Downtown Los Angeles. Every little detail is done by hand, from refining old gold pieces, reclaiming diamonds, sketching, creating 3D CADs, printing wax models, making molds, lost wax casting with our recycled 14k gold, tumbling the metal casting, sanding, soldering, polishing, setting, engraving and finishing. Each piece is handled with care as it arrives to you, including folding every box, tying every ribbon, and shipping with services we trust.
We offer a $5 gift wrapping service for every order. Simply check the "Gift Wrap This Order" box on the cart page.